Monthly Archives: February 2010

Week 15 – Day 100 – Tuesday – The End of a Stockbroker Dream

If you would like to read from the beginning, here’s a link back to the very first post I made.

https://wallstreetbroker.wordpress.com/page/11/

It almost feels like I have been living a dream, a bubble away from the rest of the world.  In the past few months, I’ve neglected a lot of things I used to do, created a new life outlook, and finally for the first time in ages, my direction in life appears a lot more clearly to me.

People think I’m absolutely crazy for giving up so soon after all this hard work.  I have to remind them, I don’t give up.  I simply move on.  It’s not even that bad though, most of my time was spent investing in getting licensed.  Lets not forget I am quite certain I broke the trainee record for taking the most practice examinations, over seventy.  I was THAT dedicated.  There will be lots of disappointed people.  I think many people bet that I would be one of the trainees that would really make it.  I’d like to believe that everyone had a good opinion of me, at least as far as I know, my conversations with them were never awkward or forced.

At the firm, I never showed a moment of weakness and I acted like a machine.  No feelings, no personal problems, just mold me.  My nickname there was “Rockstar” because I would drink so many Rockstar energy drinks to get that physical edge I needed everyday.  Some guys joked about how I already looked like a broker before I was a broker.

So it was with a heavy heart when I called in this morning and said I want to resign from my position at the firm.  Not quit, since that has such a negative connotation…but resign.  The recruiting assistant asked me why, and I gave her a vague reply – “personal circumstances.”  I drafted a quick letter of resignation and emailed it to her.  Just like that, a door that was open to me, closed shut in my face.  You know that expression that goes something like ‘it takes years to build, but seconds to destroy’?  That’s basically what happened here, although obviously not years but months.  I remember that first week when I was told that only a handful of people would make it in the long term.  Well, I just became a statistic.

Before I get TOO negative and yes it will get very negative, I want to talk about the POSITIVES of this firm.  This firm has helped me build a work ethic that’s second to none and has awakened a drive in me to succeed that I never thought I had in me.  It has also helped me see a side of people and a side of Wall Street that I’ve never seen before.  The techniques at this firm do help you become rich if you have the willpower to tough it out.  Depending on what broker team you join, and if you fit in, you can build an enjoyable career here.  The location is amazing, the office is amazing, and the money has the potential to be amazing.  I have no doubt that this firm is going places.  You’ll see it more and more in the news and it will be in a movie and a television show.  The CEO is a megalomaniac with huge ambitions, and any company would do well to have a CEO that proactive and motivated.

I have tried to pinpoint the reasons why I wanted to leave the firm.  There’s no point in working a few weeks to try it out.  This negativity I have right now would strongly affect the way I work and pitch.  I have shortened it down to three reasons.  Before I continue, I want to apologize for using this list format because it seems so arbitrary, but I assure you I am being genuine as to why I am resigning today.  Time to unveil it all.

1.  “We’re not wealth managers, we’re stockbrokers.”

This is a quote from my senior broker which I used in a post a few days ago.  This is a huge problem for me.  The kind of work they do here seems really elementary.  I don’t want to just be a salesman trying to shove stuff down some guy’s throat.  I’d rather take my time to actually help my clients make money rather than help them speculate on stocks that I don’t believe in, but I am forced to pitch with hammy sounding scripts.  I thought about it and I’d rather be a wealth manager than a salesman who sells stock.  I don’t care about the huge commissions anymore because it’s really a huge fraud.  The next two reasons will explain what I mean.

2.  This is a career, not a job.

When I first started, I wanted to believe that I could be with this firm for years.  To rookies in the business, this is not exactly the kind of position where if you leave a few years later, you can transfer elsewhere and be fine.  If you leave to another company or to start your own brokerage, this firm may end up taking a few of your clients.  Years of work could be flushed down the drain.  The work ethic and working style at this firm is so unlike anywhere else, you would have trouble fitting in at another company.  If you wanted to do a career change, there’s not exactly much you can put on the resume nor is there much in the way of transferable skills, except for maybe some soft skills.  Work is basically three simple steps; you cold call with scripted pitches, open accounts, and do a few trades.  There’s really nothing complicated about this business.  That’s why idiots with no college education can succeed in selling stock.

I couldn’t see myself at this firm working these hours doing the kind of work that I’m doing in the next 5 years.  Therefore, what’s the point if I see myself leaving?

3.  I don’t like the way my team/the company conducts business.  MOST IMPORTANT.

Half the brokers here never make their clients any money in the long term.  If they were so smart and could pick such good stocks, why don’t they use their own money and trade for themselves?  The reason is that their job is not to make their clients money.  Their job is to produce and make commissions for themselves and for the firm.  Our firm charges huge commissions and the payouts are pretty huge for senior brokers.  Many of them have the ability to convince people who have portfolio losses of 50% to send even more money.  This job all comes down to arguing with people to send you tons of money so you can discreetly churn their accounts and make money while they lose money.  However, you can take the high road and not partake in these questionable tactics, but then you won’t make much money.  When you work double the hours of a normal workday and get pushed everyday to be a big producer, it will eventually be really difficult to charge clients the minimum commission and not make trades for the sake of making money for yourself.

Compliance here warned all the trainees about churning accounts when we start doing business as stockbrokers.  However, many senior brokers here CHURN ACCOUNTS hitting clients with 3% in and 3% out and 7% on private placements that can lose people 100% of their money!  That’s why they can make $100, 000+ a month.  The CEO of my firm has an alarming FINRA profile which accuses him of churning, fraud, breach of contract, and other violations.

Most of the time, if you’re doing business with the brokers at my firm, you’re gambling.  Rich people are so rich, they don’t mind gambling some of their money, and it inevitably leads to huge losses.  In our pitch, we make it seem like we’re going to share a recommendation with the client that seems tailored for them.  In fact, most brokers just sell whatever our chief market analyst tells us to sell.  Most of them don’t know shit about securities or the intricacies of the market.  They just memorize a pitch and make it sound good, then it’s either buy or sell.  I read somewhere a firm did a study on why people do business with their broker and it’s not because they make money, their #1 answer is because “I like him!”

You know that movie “Boiler Room”?  This firm is almost exactly the same way but we’re presenting legitimate listed stocks.  We’re also using boiler room aggressive tactics and pitches to convince prospects that this is something they need.  That’s not exactly a crime, but anyone who does any reading on financial news or perform any due diligence will realize our pitches are fucking bullshit.  There’s a reason we don’t pitch ANY people who work or have worked in the financial industry.  We hype up a house stock and we pitch it to people, using irrelevant facts, irrelevant names, misleading figures, and honestly that’s not the way to buy stocks if you want to try to make money.  I call 600 people a day in the hopes that one idiot out there will buy into what I’m saying.  I don’t believe in it, so how I can help others believe in it?  This is not something I want to do in a career, and as long as I’m surrounded by people who do this, I will probably be unhappy.

If this kind of technical analysis and boiler room stuff really worked in making investors good money, why is the richest active investor on this planet, Warren Buffett, doing stuff that we’re NOT doing?  In fact, why are most great investors not doing what we’re doing?  There’s a difference between “investing” and what we do, which is run a stock market casino.

My team doesn’t even practice what they preach.  They tell me to be loud, aggressive, and relentless.  However, sometimes I catch them slacking and sounding really boring on the phone.  Honestly, when I work here I feel like I’m becoming retarded.  A lot of people around me really don’t know much about ANYTHING except buy and sell.  There has to be a better way to become wealthy or at least a smarter organization to work for.  I’m not trying to be a pretentious smart ass and tell people how to work or how to run a company, I only know what’s best for me now and what may be best for my future.

To people getting into the brokerage business.  Do not invest your soul into a hotshot firm that’s telling you to work as a stockbroker because you can get rich quick.  That’s not a good reason to become a stockbroker, because there are many other ways to be wealthy.  Make sure you love every aspect including the people and the firm itself.

“Wall Street is the only place that people ride to in a Rolls Royce to get advice from those who take the subway.” – Warren Buffett

Life is simple, you make choices and you don’t look back.

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Week 15 – Day 99 – Monday – Resignation

Today is President’s Day.  No one really knows or cares about this holiday in the working world.  It’s just the 3rd day in a long weekend.  All the public needs to remember is how America is still the land of opportunity and you’re entitled to life, liberty, and the pursuit of happiness.  The 3rd item in that list is the most elusive.

I decided today that I’m going to put my notice of resignation in tomorrow.  I have thought this over the past few days, and I have come to the conclusion that I do not want to work at this firm.  I’ll discuss my reasons in tomorrow’s post.

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Week 14 – Day 98 – Sunday

Lot to think about today about my future and what I want to do in the financial industry.

I went to go look at some Toll Brothers homes for no reason with my mother and father.  Needless to say, they were amazing homes.

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Week 14 – Day 97 – Saturday

The boardroom is a different kind of beast on Saturdays.

There was trance and house music playing on the speakers.  “The Departed” was being played in the floor’s 40+ plasma television screens.  In between the “fuck yous” of that movie, there was the occasional announcement that you were listening to DJ Tiesto’s club life.  Everyone was wearing casual street clothes.

The reason to come in on Saturdays is to practice pitches, call people at their homes, and also make sure you don’t get stale over the weekend.  You have to be sharp at all times when you work at this firm.

Senior brokers usually work in teams of 2.  One does all the account opening, the other manages the accounts and does the trading.  At around noon, my senior broker that does all the account opening pulled me and a few other guys into the conference room.  I haven’t been in the conference room since that first week when I was just a trainee.

It was FREEZING cold.  If I’m feeling nervous or uneasy, nothing makes it worse than cold temperature.  I walked through a room with plush carpeting, ornate velvet seats, and statues of bulls to remind me that I was on Wall Street.  In the conference room, my senior broker made everyone go one by one and say their pitches as he role played as the secretary and the prospect.

He ended up yelling at everyone.  Some guys have been there for 2-3 months and they still are pretty bad.  I’ve been there for less than a week, and I already sound just as good as them if not better.  The only problem is that sometimes I forget what to say next because I think too much about what I need to say.  He told us we need to shut everyone out of our lives, don’t give a shit about your friends.  They don’t care about you.

His speech sounded almost kind of sad.  I felt bad for him that he has been so brainwashed and that no one cared about him when he was broke.  Here’s part of what he said.

“Don’t write wood.  Don’t get leads that aren’t good.  You don’t want to open an account with some guy who’s not qualified and not interested in ideas.  God forbid you open an account with him, he’s not going to send you any fucking money.  You have to excite them.  Listen to what I tell you to do and what I tell you to say, and you’re going to make money.  If you don’t listen, you’re not going to make any money.  You have to become an animal here to succeed and be sharp everyday you’re here.  You have to treat this as a career, not a job.  You want a job, you can go down to McDonald’s.  Wouldn’t $20, 000, $30, 000 a month change your lives?  Raise your hand if you think that’s not going to change your life.  You can be a total idiot and make it here.  I’ve seen total morons make hundreds of thousands of dollars a month.  We’re not money managers here, we’re stockbrokers.  I don’t know, is anyone here a Harvard MBA grad and can be a money manager?  I’ll be the first to admit here that I don’t know shit about stocks, I let ****** handle all of that. “

I met up with my parents on Wall Street to head over to my grandparents in Queens for the day.  There’s a lot to think about.  I’m starting to think that this place really isn’t going to work for me, money be damned.

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Week 14 – Day 96 – Friday

I went into work today with mixed feelings but by the end of the day, I felt much better.

A junior broker had given me a headset to use so now I was able to pace freely while I talked.

There was a film crew going around the office filming for something, maybe the movie or tv show that we’ll be in?

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Week 14 – Day 95 – Thursday – Another SNOW DAY

Holy FUCK.  I was out at 5am this morning digging a path for my car to get out of my driveway.  When I backed my car out, it got stuck in the street about 6 feet from my house.

The situation was FUBAR.  There was absolutely no way for me to get to work other than walking, which is obviously a crazy thing to do.  I wouldn’t make it on time anyway.  If I’m not in the boardroom by at least 8am, then I get sent home.  See what I said yesterday about how bad it is missing one day of work at this firm?  Well missing two days back to back is enough to get me fired.  People have been fired for less.

I called my 2nd in command senior broker and he told me to just make sure I show up tomorrow.

At around 8am, my main senior broker called me.  Conversation is as follows.

“Yo *** where are you?”

“I’m at home.”

“What are you doing at home?”

“Didn’t ******* tell you what happened?”

“Yea, you can’t get to the trains?”

“No, I take a bus in, but I can’t drive to the station.”

“Well where’s the train station?”

“Like 30 minutes from me, maybe longer because of how it’s like today.  My car is stuck so I can’t get there.  They did a bad job plowing the roads here.”

“…Did you see the YMCA sign outside this building?  Does this look like a nonprofit come whenever you want?”

“No…what?”

“Work here is MANDATORY.  This is unbelievable…you just passed your test and you missed two days of work.  Listen I have no problem cutting you, I have people coming from farther away than you.  Everyone’s here.  You want to make money?  You are to NEVER miss a day of work again.”

“Ok…I understand.”

“We’re never going to miss work again right?”

“Right…”

“Ok then, I’ll see you tomorrow in the AM.”

Well after that call, I spent the day wondering if it was worth the risk to continue working at this firm.  I got lucky.  I could have gotten fired.  What if one day I legitimately can’t make it in, and I get fired because of it?  All the senior staff there have no problems getting to work because they all live like blocks away from Wall Street.  They wouldn’t really understand any sort of excuses.

Do I want to take the risk of having months and months of hard work taken away from me?  I cannot believe I’m already starting to doubt working there.  My doubts aren’t just because of a snow day, I’ve been having them for weeks now, but after starting work as a real broker, things are starting to become more real.

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Week 14 – Day 94 – Wednesday – SNOW DAY

I had to call out today because a blizzard was starting that would eventually whiteout the entire upper east coast.

It was a good call by me since I probably wouldn’t have been able to get back home.  Public transportation stopped running at like 7pm.

By the end of the day, there was like 2 feet of snow in New Jersey.  People in NYC wouldn’t understand what it’s like to live in the suburbs.  Snow gets cleaned up quickly and efficiently in the city within a few hours, and there’s subways to get around.  If you’re outside of the city, a blizzard will pretty much trap you in the house for the entire day.

Missing a day is really bad though.  This firm has almost no leniency with that.

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Week 14 – Day 93 – Tuesday

Today was almost a repeat of yesterday.

I realized that when my senior broker put me on the phones, I might have been calling states I haven’t been registered in yet.  That’s a huge compliance no-no.  I went into the back office to talk to the recruiting head assistant about it.  She said, “don’t call anyone until you know where you’re registered!”

I sat there until 8am and my senior broker came in the back looking for me.  I explained to him what I was doing.  He then said, “I don’t care what she said.”  LOL, ok whatever, if I get in trouble, it’s going to be unpleasant.

I got on the phones again and paced back and forth yelling at prospects, and trying to convince them that they need to let me share one idea in the stock market in the near future.  Let me remind you all that I’m not allowed to sit down.  I don’t have a chair anyway so even if I was allowed to, I wouldn’t be able to.

At 9am, the firm had the usual floor meeting.  The CEO started off talking normally and suddenly exploded into a rage, his face turning red, and veins coming out of his forehead.  I don’t even really remember what he was mad at.

I do remember him saying in a rage, “let me remind you this is a RESPECTED institution and you’re here to build a life for yourself and do very well for yourselves and your clients.  You are to be in here at 8am on the phones or you’re OUT OF HERE!  This firm is going to 10, 000 brokers in 5 years.  Believe me it’s GOING TO HAPPEN.  It’s going to happen with OR WITHOUT some people at this firm!!!”

The guy is megalomaniac, not that being one is necessarily a bad thing, but I feel like he’s going to die at age 40 from a heart attack.  By the end of the day, I felt very exhausted.  I left work at around 9:15pm, and got on the 2/3 subway to Port Authority.  I arrived home at roughly 10:30pm.  My workday with commute and all, runs from 5:30am to 10:30pm.

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Week 14 – Day 92 – Monday

Today I had to learn the three page pitch that the firm uses when cold calling prospects.

I spent several hours going over it out loud in the hallways while new trainees were practicing their 1st day pitch.  A new group started and they asked me a lot of questions about the firm and what it takes to succeed.  I gave them my pitch on the firm and helped excite them a bit…but c’mon now what am I, a senior broker or something?  Stop bothering me!

At around 4pm, my senior broker came to get me and I did some role play with him.  He started to tell me different things to say which ended up confusing me, and I felt like I just wasted a lot of time remembering lines I wouldn’t even follow.  My team style is to go immediately into qualifying after a rebuttal.  So after quickly learning brand new lines to say on the fly, I got on the phones.  Within a few hours, I remembered how much cold calling sucked ass.

I worked until 8:40pm and my senior broker let me go home and told me to get ready for tomorrow.

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Week 13 – Day 91 – Superbowl Sunday

Superbowl Sunday!  One of the unofficial holidays in the United States.

I went to Philly with a few people to see it on a big projection screen at my friend’s apartment in the city.

Drinking, eating, smoking, it’s all good.  I miss times like this, where you feel like you have no responsibilities.

What a game huh?  Holy shit, things turned around for the Saints.

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